Exchanges
Any product bought from mbymahira.com can be exchanged, within
7 days of receiving the product. Provided it is unused and still has
the label and tag in its original state. We offer exchanges for incorrect
sizes or if the product delivered is faulty.
Perfume ExchangesWe want to ensure your satisfaction with our products and maintain the
highest standards of quality. Please be advised that, due to hygiene and
safety reasons, we do not accept exchanges for perfume purchases.
How To Exchange
Refunds
We have a NO refund policy. However, in case the product is out of
stock and the order cannot be fulfilled, a refund can be made. If you
would like to return your item within 7 days of purchasing it, we can offer
you store credit of the equivalent amount.
Order Cancellation
You can cancel the order at any time before the order is processed. You
will receive an email with the tracking information once the order is
shipped. “Exchange & Return” policy will be applied once the order has
been dispatched.
International Exchanges
International customers must bear the additional cost of shipping for
exchanges. We are not able to provide a return shipping label.
Please contact customer care by emailing info@gulpanrastore.com with
your order number. Once received, the customer care team will get back
to you.
